Privacy Policy

This policy applies to information submitted through our website, including contact forms, quotation request forms, service enquiries, product enquiries, support requests and newsletter subscriptions.

By using the Solutiontech website, you acknowledge that you have read and understood this Privacy Policy.

• Full name
• Company or organisation name
• Email address
• Telephone or mobile number
• Business or delivery address
• Product or service requirements
• Quotation information
• Support requests
• Enquiry information
• Newsletter subscription information

We aim to collect only information that is reasonably necessary for the purpose for which it is provided.

• IP address
• Browser type
• Device type
• Operating system
• Screen resolution
• Referring website
• Pages visited
• Date and time of visits
• Website interaction information
• Error and diagnostic information

This information may be used for website security, performance monitoring, troubleshooting and improving the overall user experience.

• Responding to enquiries
• Preparing product quotations
• Preparing service quotations
• Processing orders
• Providing technical support
• Managing customer relationships
• Providing requested information
• Improving products and services
• Maintaining website security
• Meeting applicable legal obligations

Depending on the service being provided, information may be shared with trusted service providers or business partners where necessary.

• Technology service providers
• Website hosting providers
• Payment providers
• Delivery and logistics providers
• IT support providers
• Professional advisers
• Government or regulatory authorities where legally required

Where third parties process information on our behalf, Solutiontech takes reasonable steps to ensure that the information is handled appropriately.

Security measures may include access controls, secure website administration, system monitoring and appropriate technical safeguards.

However, no website, online transmission or electronic storage system can be guaranteed to be completely secure. Users should therefore take reasonable precautions when submitting information online.

Information may be retained where necessary to provide products or services, maintain business records, resolve disputes, maintain security or satisfy legal and regulatory requirements.

When information is no longer required, it may be securely deleted, anonymised or otherwise disposed of.

Once you leave the Solutiontech website, this Privacy Policy may no longer apply. We recommend reviewing the privacy policies of external websites before providing them with personal information.

Communications may include product announcements, service updates, technology news, company information and promotional offers.

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting Solutiontech.

• Request access to personal information
• Request correction of inaccurate information
• Request deletion where appropriate
• Withdraw certain permissions or consent
• Object to certain uses of your information
• Ask questions about how your information is handled

Solutiontech may need to verify your identity before processing certain privacy requests.

The "Last Updated" date displayed at the beginning of this policy indicates when this Privacy Policy was most recently updated.

We encourage visitors to review this page periodically for any changes.