Terms & Conditions

If you do not agree with these Terms & Conditions, you should not use the Solutiontech website or services.

These Terms & Conditions apply to visitors, customers, users and other persons accessing or interacting with the Solutiontech website, subject to any additional terms that may apply to specific products or services.

You must not use the website to engage in unlawful, fraudulent, abusive, harmful or misleading activities.

• Attempting to gain unauthorised access to website systems or accounts.
• Introducing malicious code, viruses or harmful software.
• Interfering with the website or its infrastructure.
• Using the website to transmit unlawful or misleading information.
• Copying or exploiting website content without appropriate permission.

Product specifications, availability, compatibility, pricing and service inclusions may vary from time to time.

Information displayed on the website is provided for general information and may be updated without prior notice.

Specific products or services may also be subject to additional terms, licence agreements, manufacturer conditions or service agreements.

A quotation does not necessarily constitute a binding offer to supply. An order becomes accepted when Solutiontech confirms the order or otherwise agrees to proceed with the requested supply or service.

Solutiontech reserves the right to correct pricing, product descriptions, availability information or other errors before accepting an order.

Where a specific written quotation or service agreement has been provided, its stated terms may apply to that particular transaction.

Unless otherwise agreed in writing, customers are responsible for making payment in accordance with the payment terms stated on the relevant invoice or agreement.

Prices may change due to supplier pricing, exchange-rate movements, licensing changes, taxes, freight, availability or other external factors.

Where applicable, additional charges may apply for delivery, installation, configuration, technical support or other services requested by the customer.

Any delivery timeframe provided by Solutiontech is an estimate unless expressly confirmed as a guaranteed delivery commitment in writing.

Delays caused by suppliers, manufacturers, freight providers, customs, weather, infrastructure, telecommunications or other circumstances may affect delivery schedules.

Customers may be contacted where a significant change to an expected delivery timeframe occurs.

Purchasing software does not necessarily transfer ownership of the underlying software intellectual property to the customer.

Customers are responsible for complying with the applicable software licence, subscription or usage conditions.

Solutiontech may not be able to modify or override licence restrictions imposed by software publishers.

This may include logos, trademarks, graphics, photographs, text, designs, documents, software, website layouts and other materials.

You must not reproduce, modify, distribute, publish, sell or commercially exploit Solutiontech content without appropriate written permission or a valid licence.

Third-party trademarks and product names remain the property of their respective owners.

Customers should ensure that contact details, delivery information, billing information and other relevant details supplied to Solutiontech are accurate and current.

Customers are also responsible for ensuring that products and services requested are suitable for their intended purpose and compatible with their existing environment where applicable.

Warranty coverage, duration and claim procedures may vary depending on the manufacturer, product and applicable terms.

Where appropriate, Solutiontech may assist customers with warranty enquiries or claims, subject to the requirements and procedures of the relevant manufacturer or supplier.

Software and subscription products may have separate support and licensing conditions.

Website content may be changed, suspended or discontinued without prior notice where reasonably necessary.

To the extent permitted by applicable law, Solutiontech is not responsible for losses arising solely from temporary website interruptions, third-party services, internet failures or circumstances outside our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any consumer rights or liability that cannot lawfully be excluded or limited.

These links may be provided for convenience or additional information. Solutiontech does not necessarily control or endorse the content, availability or policies of third-party websites.

Your use of third-party websites and services may be subject to their own terms, privacy policies and other conditions.

Our Privacy Policy explains how personal information may be collected, used, stored and protected.

Our Cookie Policy explains how cookies and similar technologies may be used on the website and how you can manage certain cookie preferences.

Updated terms will be published on this page where appropriate.

The "Last Updated" date shown above indicates when this page was most recently revised.

You should periodically review these Terms & Conditions to remain informed about the conditions applicable to your use of the website.

Where appropriate, disputes concerning the use of the Solutiontech website or services should first be raised with Solutiontech so that the matter can be reviewed and, where possible, resolved directly.

Nothing in these Terms & Conditions is intended to remove or restrict rights that cannot lawfully be excluded under applicable law.